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Teleflora Complaint - Teleflora no mother's day flowers
Teleflora Complaint

Teleflora Complaint

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Teleflora no mother's day flowers


I usually always order flowers for my mom for her bday and mother's day (aka twice a year) from Teleflora . I have used other floral delivery companies but didn't like how they knocked once and left the flowers on the porch or how the arrangement didn't look decent enough. I schedule those deliveries on Tuesday which is her only weekday off or if her bday is during the week, I'll schedule it for whatever day it is since she takes off. So I arranged for her flowers to be delivered yesterday 5/7/13. I called her after a job interview I had gone to (around 4pm) and asked if the flowers had came and they hadn't. I got home around 8:30pm and the flowers had still not arrived. I'm really pissed off. Flowers aren't cheap and I ordered them a week ago so it's not like it was last minute. So I called them today 5/8/13 the guy on the phone was probably in India somewhere and didn't understand what the big deal was and I had a hard time understanding him. No one is gonna be here to receive the damn flowers (he said they were going to have them delivered today). First he said they tried to deliver but the recipient wasn't home which was a damn lie since my mom was home all day waiting for a package. Then he put me on hold and said they weren't delivered because of some bs system glitch. Apparently they don't know how to contact people. It's not like people schedule deliveries on certain days for a reason. He then asked if they could be delivered on Monday. They're for Mother's Day. Mother's Day is Sunday. They're giving me a refund but I'm even more pissed than before because who knows when I'll get my refund. Now I don't have money to get my mom flowers before Sunday. My mom loves flowers and I look forward to her reaction when she receives them. I'm really sad that I have to disappoint her this year.


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